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Check out our current job openings below.
Complete the application from the link below if you are interested in a specific posted job opportunity.
Completed applications can be emailed to cynthia@jimssteelsupply.com or sent to our mailing address at P.O. Box 191, Bakersfield, CA 93302, Attn: HR.
Applications can also be picked up and dropped off at 3530 Buck Owens Blvd, Bakersfield, CA 93308.
Click here for Jim’s Steel Supply’s Employment Application
Inside Sales Representative
Shift: Days & Weekends (Hourly Position)
Schedule: Between 7am – 5pm, Monday thru Friday
Rate of Pay Range: $18-$20
SUMMARY: Interact with customers to provide product and service information, generate quotes, and process orders by phone, email, and in person. Manage orders from start to finish by communicating updates, changes, and resolving customer issues. Identify sales opportunities through upselling, cross-selling, add-on, and promotional selling. Coordinate with purchasing, shipping, and other departments to ensure accurate order fulfillment and deliver high-quality customer service.
ESSENTIAL DUTIES:
- Serve as the primary point of contact for incoming calls and direct calls appropriately.
- Assist customers by answering product-related questions and providing support.
- Enter customer orders into the UGI system accurately and efficiently.
- Prepare and send customer quotes via phone and email.
- Demonstrate an understanding of order economics and cost-benefit analysis to support profitable order processing.
- Monitor and respond to daily emails regarding quotes, orders, and purchasing requests.
- Process Return Goods Authorization (RGA) forms received by phone.
- Coordinate with purchasing, production, and dispatch teams to communicate accurate order lead times to customers.
- Support Accounts Receivable, as needed, with collection-related activities.
- Gather and share customer and market information to support sales growth initiatives.
- Maintain and update customer contact lists and records.
- Process credit card payments received over the phone.
GOALS AND EXPECTATIONS:
Employees in this role are expected to provide exceptional customer service, maintain strong operational awareness, ensure order accuracy, support market intelligence efforts, and deliver timely and competitive customer quotes. Responsibilities include effectively assisting customers, understanding operational costs and profitability, accurately processing and confirming orders, gathering market and competitor information to support business growth, and responding promptly to quoting and purchasing requests while maintaining clear communication across departments.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS:
Must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skills, and/or ability required. Must be able to pass a pre-employment physical and drug/alcohol screen. Zero Tolerance work environment.
EDUCATION AND/OR EXPERIENCE:
Must have three (3) years of customer service experience in a related field/industry or high school diploma/G.E.D equivalency and one (1) year of Customer Service experience in a related field/industry or bachelor’s degree in business administration or related field (Industrial Business) and six (6) months of Customer Service experience in a related field/industry.
SKILLS AND ABILITIES:
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization utilizing excellent verbal, written, and customer service skills. Must possess strong mathematical, organizational, and computer skills, including proficiency in Microsoft Office applications such as Outlook, Word, and Excel. Working knowledge of UGI or similar enterprise software is preferred. Must be able to speak, read, and write in English. Bilingual skills in English/Spanish are highly desirable. Ability to work safely and maintain a strong customer service focus at all times.
CERTIFICATIONS/LICENSES:
Must have and maintain and valid California Driver’s license insurable by Company’s standards.